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Thursday, August 17
 

12:00pm CDT

Vendor Setup
Thursday August 17, 2017 12:00pm - 5:00pm CDT
Preservation Hall Second Floor

2:00pm CDT

Registration- GET YOUR BADGE!
Thursday August 17, 2017 2:00pm - 6:00pm CDT
Second Floor Registration

7:00pm CDT

Kickoff Social at Crescent City Brewhouse
Crescent City Brewhouse 527 Decatur St, New Orleans, LA 70130 (504) 522-0571 https://goo.gl/maps/s2e5nkLXmZs

Speakers
avatar for David Carroll

David Carroll

Owner, Close The Job.com
Dave Carroll is the owner of Lions Share Maintenance, a pressure washing and window cleaning company based Or of Minneapolis,MN. Lions Share Maintenance specializes in commercial work orders for property managers in the Twin Cities. Dave is also the creator of CloseTheJob.com (ProPosal... Read More →


Thursday August 17, 2017 7:00pm - 9:00pm CDT
Crescent City Brewhouse
 
Friday, August 18
 

6:00am CDT

7:00am CDT

Doors Open
Grab a coffee and a stack of business cards and do some pre-show networking! The show is close to selling out so seating will be limited.

Get here early!

Friday August 18, 2017 7:00am - 8:00am CDT
Galerie 1

8:00am CDT

General Session and Keynote Address
Get here early because seats will be limited!

Howard Partridge will be this year's MC. 

Keynote Address-"Every success and failure is the result of a decision!
Mike Kilgore, Sr.

Your every decision is composed of, facts, assumptions, biases, a reasoning strategies, the unknown, and luck, Yes, luck. Even looking back to evaluate your success/failure decision making history is a decision and subject to error. With that in mind, could your decision making strategy use some improvement?  Mike will offer steps professional decision makers use and that you can easily apply.  Mike is knowledgeable, intense, entertaining, and gives high value that everyone can use.

"President Trump and the House Ways and Means Committee: Alien-Like Changes"
Roman Basi

Our current tax code is going to probably change radically in the next year. Instead of multiple bracket, we will have 3. Instead of high corporate taxes, they will be lowered for the first time in quite some time! Not only has the Tax Code changed with each and every administration, it has in the past. We will look at important historical changes as well and the effect they still have today.

"See It, Own It, Solve It, Do It"
Curt Kempton

Curt will share with you a lesson in training those around you how to create a winning mentality. He will share the techniques for managing your own view of how to work toward success as well as how you can teach your employees, children, and even your spouse how to avoid getting stuck in the feedback loop that turns hard working people in to "victims" of their circumstances.





Speakers
avatar for Roman Basi

Roman Basi

Attorney and CPA, The Center for Financial, Legal, & Tax Planning, Inc.
Roman Basi is the President of The Center for Financial, Legal, & Tax Planning, Inc., a law/accounting firm specializing in tax/business law, estate planning and succession planning. Roman has an MBA and is a licensed Attorney, CPA, Real Estate Broker, Real Estate Sales Associate... Read More →
avatar for Curt Kempton

Curt Kempton

Founder, Symphosize, LLC
Curt Kempton is the Founder and CEO of Symphosize, llc where he has developed a service quoting software known as ResponsiBid and provides consulting to service businesses. In this role, Curt manages the creative, development, sales, and support teams. Prior to starting his software... Read More →
avatar for Howard Partridge

Howard Partridge

Phenomenal Products, Inc., Founder
Howard Partridge started his cleaning business out of the trunk of his car and built it up to a multi-million dollar, turnkey business. He has 40 team members that run his companies for him. For the past 20 years, Howard has been helping business owners learn his proven systems so... Read More →
avatar for Mike Kilgore, Sr.

Mike Kilgore, Sr.

Mentor, International Executive Mentoring Solutions
Mike began is professional life as a stockbroker in St Louis, founded an estate tax consulting firm helping wealthy farmers profoundly reduce their estate taxes. Following he build a large residential real estate firm, grew a national physician placement firm, became the global sales... Read More →


Friday August 18, 2017 8:00am - 11:00am CDT
Galerie 1

10:00am CDT

Announcement- The HUGE Convention 2018!
Friday August 18, 2017 10:00am - 10:15am CDT
Galerie 1

12:00pm CDT

Trade Show and Expo
Friday August 18, 2017 12:00pm - 7:00pm CDT
Preservation Hall Second Floor

1:00pm CDT

Closing More Jobs At Higher Prices- With Less Effort
Curt will teach you how to build a sales system in your business that will make way more sales, up-sells, and cross-sells, even if you aren't a good sales person. You will see the psychology behind why these methods work and make doing business with your company a total no-brainer. You will be able to implement these tactics the moment you get home from the convention!

Speakers
avatar for Curt Kempton

Curt Kempton

Founder, Symphosize, LLC
Curt Kempton is the Founder and CEO of Symphosize, llc where he has developed a service quoting software known as ResponsiBid and provides consulting to service businesses. In this role, Curt manages the creative, development, sales, and support teams. Prior to starting his software... Read More →


Friday August 18, 2017 1:00pm - 2:00pm CDT
Galerie 6 Second Floor

1:00pm CDT

Government and Commercial Sales
Learn the in's and out's of selling to Government and Commercial customers.

Speakers
avatar for Ryan Wilkins

Ryan Wilkins

Owner, Beacon Roof Cleaning
Mr. Wilkins is the Owner of Beacon Roof & Exterior Cleaning, one of Florida's largest cleaning companies. Specializing in Government and Commercial cleaning contracts.


Friday August 18, 2017 1:00pm - 2:00pm CDT
Galerie 1

1:00pm CDT

Triple Your Referrals in 90 Days Or Less
Howard Partridge built a $3.5 million cleaning company with referral marketing. His company generates over $1 million in referrals per year. 

No matter what size your company, find out how to double or triple your referrals. 

You'll learn... 

How to locate powerful referral sources that can GIVE you thousands of dollars in referrals 
What to say, and what not to say
Tools and resources to increase referrals 
How to structure a referral reward program
How to get more clients to refer you

Speakers
avatar for Howard Partridge

Howard Partridge

Phenomenal Products, Inc., Founder
Howard Partridge started his cleaning business out of the trunk of his car and built it up to a multi-million dollar, turnkey business. He has 40 team members that run his companies for him. For the past 20 years, Howard has been helping business owners learn his proven systems so... Read More →


Friday August 18, 2017 1:00pm - 2:00pm CDT
Galerie 5 Second Floor

2:30pm CDT

Attract and Retain Viciously Loyal Employees
It's been jokingly said in the cleaning industry that we would have the perfect businesses if it weren't for employees and customers. 

Employees can bring headaches, frustrations, and with the millennial generation entering the workforce and a budding economy - there are unique challenges that many business owners are facing. 

How do you find good help, keep them engaged, loyal, productive and aligned with your business goals? 

With the rapid growth of All-Clean, Brandon has experienced many of these pains and will share with you the techniques, practices and strategies to attract the right employees and KEEP them. 

Leave this presentation armed with actual, physical tools and systems to help attract and retain viciouslyloyal and productive employees.

Speakers
avatar for Brandon Vaughn

Brandon Vaughn

Owner, All-Clean! SoftWash
Brandon Vaughn bought his father's owner-operator company with 1 single employee in 2012 after his father was diagnosed with heart disease and had no retirement plan in place. He has since set out to grow and has built a turn-key business over the last 4 years with over 25 employees... Read More →


Friday August 18, 2017 2:30pm - 3:30pm CDT
Galerie 5 Second Floor

2:30pm CDT

Close Property Managers- Without Selling
This class will cover the steps to get new business from property managers, without needing ANY prior experience in sales. 

You will learn how to find, warm up, generate interest and land new jobs from local property managers in your service area. 

-Where to find the Property Managers
-How to approach them 
-What they want to hear from you
-How to get them to request bids
-Things you can do to maintain the relationship 



If you want to get more work from Property Managers and grow your business with larger work orders, this is the session that you need to attend.

Speakers
avatar for David Carroll

David Carroll

Owner, Close The Job.com
Dave Carroll is the owner of Lions Share Maintenance, a pressure washing and window cleaning company based Or of Minneapolis,MN. Lions Share Maintenance specializes in commercial work orders for property managers in the Twin Cities. Dave is also the creator of CloseTheJob.com (ProPosal... Read More →


Friday August 18, 2017 2:30pm - 3:30pm CDT
Galerie 1

2:30pm CDT

Re-Engineer Your Foundation
You are the essence of why your potential clients will select you or your competitors. Of course, how well you do what you do matters, but paramount in that decision will be their perception of your genuineness!  I am a master story teller, and your brain is eager to hear how it can find a deeper state of genuine, bringing greater calm and profound power to yourexisting knowledge and skills. This Break-Out will be like none you have ever attended or ever will again.  
Don’t be late! No one will be allowed to enter after the session has begun.

Speakers
avatar for Mike Kilgore, Sr.

Mike Kilgore, Sr.

Mentor, International Executive Mentoring Solutions
Mike began is professional life as a stockbroker in St Louis, founded an estate tax consulting firm helping wealthy farmers profoundly reduce their estate taxes. Following he build a large residential real estate firm, grew a national physician placement firm, became the global sales... Read More →


Friday August 18, 2017 2:30pm - 3:30pm CDT
Galerie 6 Second Floor

4:00pm CDT

C-UX: The Ultimate Customer Experience Redefined
This presentation will focus on creating the best customer experience possible through each step of the customer lifecycle. It will define customer delight and pinpoint best practices to:  
1. Create referral machines from current customers
2. Attract the highest quality of new customers
3. Propel a positive-review machine in online channels
4. Leverage tools to relieve manual work in customer communications
5. Ensure customer loyalty for repeat business

The presentation will use significant sources of real-time data gathered from the HouseCall Pro platform to deliver certified insights about customer experience techniques.

Speakers
avatar for Ruben Mier

Ruben Mier

Marketing Director, HouseCall Pro
Ruben is a well seasoned professional specializing in marketing and business development across varying industries. He is currently the head of marketing for the #1 rated field service management/CRM application known as HouseCall Pro. In three years, Ruben has lead all marketing... Read More →


Friday August 18, 2017 4:00pm - 5:00pm CDT
Galerie 1

4:00pm CDT

Creating Obstacles For Your Competition
In a world where information is free and widely available you have to work hard to keep yourself distinguished in the marketplace.  This presentation will make you look at your business and see how you can present yourself as unique which often translates to being the high cost leader in the marketplace.

Speakers
avatar for Michael Draper

Michael Draper

Publisher, American Window Cleaner Magazine
Mike started in Window Cleaning Industry in 1989.  He had a very successful business in Central IL from 2000-2014 which was sold for 2 times higher than industry standards.  He owns a pressure washing and soft wash company today as well as The American Window Cleaner Magazine... Read More →


Friday August 18, 2017 4:00pm - 5:00pm CDT
Galerie 6 Second Floor

4:00pm CDT

Get 5 Star Reviews on Google, Facebook, and Yelp
When consumers search for businesses in your area, what do they find? Consumers are increasingly relying on directory websites, online reviews, and social media to evaluate and choose pressure washing and cleaning businesses. As a result, it’s critical that your business looks great online. We’ll talk about how you can improve your business’s online presence to stand apart from your competitors and attract more customers. In this session, you will learn how to: • Use free tools to take control of and improve your business’s pages Google, Yelp, and Facebook; • Identify your best customers and the best ways to prompt them to review your business; • Improve your business’s website to drive more leads. Attendees will gain a practical understanding of today’s consumer behavior and learn best practices in customer follow-up and referral strategies that can be applied immediately.

Speakers
avatar for Jamie Taggart

Jamie Taggart

Senior Account Executive and Training Lead, Broadly.com
Jamie Taggart has advised hundreds of cleaning and restoration businesses on their marketing and growth strategies. She was an educator for over 10 years before joining Broadly.com as a founding member. Taggart currently serves as a Senior Account Executive and Training Lead.


Friday August 18, 2017 4:00pm - 5:00pm CDT
Galerie 5 Second Floor
 
Saturday, August 19
 

8:00am CDT

How To Start Small - Going Big Without Going Broke
The goal of this talk would be to encourage those attendees who are still in the startup stages of their business. I encountered many challenges, naysayers, and obstacles in the early days. It wasn't easy, and I feel that many throw in the towel too soon.

1. My Story
- Why and how I got started
-Finding your WHY

2. The First Two Years - What To Expect
- Learn to not internalize negative reviews, feedback, and experiences
- Don't let your business eat you! (Being able to compartmentalize when necessary)
- How to prepare for slow season


3. How and When to Scale
- Reward is always on the other side of Risk
- Invest in People
- Timing is Everything

4. Don't Lose Heart!
- The principle of delayed gratification
- 90/10 Principle
- Practical tips for personal growth

Speakers
avatar for Peter Henchey

Peter Henchey

Owner, Peter's Pressure Washing, Inc
My name is Peter Henchey. I'm 26 years old and have three beautiful kids with my wife Hope, and we are expecting baby #4 in January 2018. I started my PW company in 2012 after my current job for a concrete company was not paying the bills. I had $1000 to my name and used $500 of... Read More →


Saturday August 19, 2017 8:00am - 9:00am CDT
Galerie 5 Second Floor

8:00am CDT

Understanding Pure Water Window Cleaning
If you're looking to add pure water window cleaning to your business or to perfect your cleaning technique you don't want to miss this class.

  • Overview and Benefits
  • Water Purification
  • Waterfed Poles
  • Waterfed Brushes
  • Maximizing Revenue With Pure Water Technology

Speakers
avatar for Josh Cronin

Josh Cronin

Window Cleaning Resource
My name is Josh, I'm 36, and I live in North Carolina with my wife and 2 kids. I started a window cleaning business over 11 years ago. I have done 3 different shows on window cleaning over the years. The Biz, The Mole and Jersey Show, and now WCR Nation. I love helping people learn... Read More →
avatar for John Lee

John Lee

National VP of Sales, Window Cleaning Resource
Over 34 years of window cleaning industry experience. Worked for WCR for the last 5 years as national VP of sales. Owner of John Lee Window Cleaning since 1992 John Lee is the countries leading expert on all things Pure Water Window Cleaning Machine breakdown on the job site? Can’t... Read More →


Saturday August 19, 2017 8:00am - 9:00am CDT
Galerie 6 Second Floor

8:00am CDT

What Is Your Business Really Worth?
Speakers
avatar for Larry Miller

Larry Miller

Owner, Larry Miller Window Cleaning
36 years in window cleaning.3 years BOD at IWCASales and marketing specialistRunning teams of 15 people in residential and commercial
avatar for Matthew Rall

Matthew Rall

Matt owns several exterior maintenance companies across the US. His background is in strategy consulting both in US and Europe. He has an MBA from Kellogg (Northwestern)


Saturday August 19, 2017 8:00am - 9:00am CDT
Galerie 1

9:30am CDT

5 Steps to Automate and Grow your Business in 2017
With larger franchises taking more market share and smaller businesses undercutting margins, 2017 promises to be a year of unprecedented competition in most field service categories. What can you do to ensure that your business pulls ahead of your competitors, while continuing to operate efficiently and grow margins? One of the greatest benefits of modern technology is in automating core business functions to become more efficient and make customers happier.

During this session, mHelpDesk CEO Vincent Wong will discuss 5 strategic steps that you can incorporate to grow and improve your business in 2017.

Speakers
avatar for Vincent Wong

Vincent Wong

Founder, mHelpDesk
Vincent Wong is the CEO and co-founder of mHelpDesk, a rapidly growing field service management company that is owned by HomeAdvisor, an IAC company.  An entrepreneur with several successful endeavors under his belt, Vincent drives the mHelpDesk strategy and vision and works closely... Read More →


Saturday August 19, 2017 9:30am - 10:30am CDT
Galerie 1

9:30am CDT

How To Overcome The Struggle To Grow into a Multi-Million Dollar Operation
Given enough time and money, anyone can make money. To make a lot of money in a short period of time in a service business starting with less than a $100 and building it into a multi-million dollar operation, now, there’s a trick worthy of some eyebrow raising. Learn step by step how Jim DuBois, a regular guy with no college or business degree, and his team overcame the challenges and risks to build a multi-million dollar window cleaning company from the “ground up”, focusing primarily on two markets: storefront (approaching 4,000 regularly serviced accounts) and residential (4,000 + homes annually). If you have a small handful of employees and are struggling to break through
that brick wall to success and grow your business from small to big, then this is not a class to miss. Jim and Christina will teach you how to put your business on auto pilot, earn a significant six figure income, ultimately working a couple days per week. Learn how to dominate your market and create a lifestyle of the rich and not so famous. Q&A, prize drawing, and class summary handouts will be available.

Speakers
avatar for Jim DuBois

Jim DuBois

Owner, Squeegee Pros, Inc.
I started in the window cleaning business as my first entrepreneurial venture in NJ when I was 20 years old. I later sold that business and eventually moved to NC. In 1996 I decided to repeat what I did but with bigger dreams and aspirations. Today we dominate the Charlotte, NC market... Read More →


Saturday August 19, 2017 9:30am - 10:30am CDT
Galerie 5 Second Floor

9:30am CDT

The Basics of Concrete Cleaning
This presentation will cover the basics of concrete cleaning; identifying the different kinds of concrete and addressing the most effective and highly profitable ways of cleaning it. Equipment, chemicals, & techniques will all be covered. As part of the presentation, attendees will have the opportunity to get profit boosting answers from an expert panel during a Q&A session.

Saturday August 19, 2017 9:30am - 10:30am CDT
Galerie 6 Second Floor

10:00am CDT

Trade Show and Expo
Saturday August 19, 2017 10:00am - 5:00pm CDT
Preservation Hall Second Floor

11:00am CDT

Huge Profits In Holiday Lighting
In this session Josh will be talking about the benefits of starting up a Christmas light installations company as well as the basic structure of this type of business.

We will talk about what resources are available for installers and what type of companies this "add on service" is ideal for.

Speakers
avatar for Joshua Trees

Joshua Trees

CEO, We Hang Christmas Lights
Joshua Trees has been an entrepreneur for over 20 years. He has sold (3) companies and is the founder and current CEO of WeHangChristmasLights.com.Josh lived in Dallas, TX until he was 18 and currently lives in Temecula, CA. When not working Josh enjoys spending time with his wife... Read More →


Saturday August 19, 2017 11:00am - 12:00pm CDT
Galerie 5 Second Floor

11:00am CDT

Profit First Workshop
Is your business surviving check to check?
Does your Income Statement have a “net profit” at the end of the year, yet there is no extra cash in your pocket? 
Are you tired of the old school “numbers in, numbers out, now pay me” accountants and financial experts, who don’t take a single effective action in fattening your wallet? 

Profit First will absolutely fix that.

Speakers
avatar for Jill Frillman

Jill Frillman

Jill Frillman, founder and owner of Bookkeeping Etc., Inc., enjoys helping small and mid-sized businesses grow their bottom line.As a Certified Profit First Firm, Jill and her staff identify, quantify, and prioritizes the areas of excess expenses, product profitability and loss that... Read More →


Saturday August 19, 2017 11:00am - 12:00pm CDT
Galerie 1

11:00am CDT

Wash Water Recovery - What You Need To Know
In this presentation Michael, will explain why the wash water regulation exist, why regulation vary from area to area, what can be done to stay in compliance, and the types of equipment and methods for wash water recovery.

Speakers
avatar for Michael Hinderliter

Michael Hinderliter

Powerwash.com
Michael Hinderliter is a second-generation power washer that started working in the industry in 1982 at his father’s distribution and manufacturing business. Then in 1985 he started his own contract pressure cleaning service, Steamaway, Inc. And in 1993 he was the first contract... Read More →


Saturday August 19, 2017 11:00am - 12:00pm CDT
Galerie 6 Second Floor

1:00pm CDT

Kitchen Exhaust Cleaning 101
An introduction to KEC. Learn the advantages that sets it apart from other service trades and identify the basic requirements for running a Hood Cleaning Business. Kitchen Exhaust Cleaning may be the opportunity you are looking for.

Speakers
avatar for Michael Tessaro

Michael Tessaro

Owner, Centex Pressure Washing
Michael Tessaro started Centex Pressure Washing Service in 1987 with a focus on quality service at a reasonable price. In 30 years of owning a successful business, he has learned to value exceptional customer service and to keep abreast of the ever changing trends of the service... Read More →


Saturday August 19, 2017 1:00pm - 2:00pm CDT
Galerie 5 Second Floor

1:00pm CDT

Roof Cleaning Q&A
Bring your roof cleaning and softwashing questions to this expert panel Question and Answer discussion.

  • Shingle roofs
  • Tile roofs
  • Plant protection
  • Fall protection
  • Solution mixes
  • More!

Saturday August 19, 2017 1:00pm - 2:00pm CDT
Galerie 6 Second Floor

1:00pm CDT

Settling For Less, Loving the Fail
To really build a great business you need to learn to build your systems on less than your personal best.

Learning to settle for less may be your key to growing a successful company! This doesn't mean to stop striving for excellence. Just don't let perfection hold back YOUR maximum potential.

Speakers
avatar for AC Lockyer

AC Lockyer

Owner, SoftWash Systems
AC Lockyer is the owner of SoftWash Systems. AC celebrates his 25th year in the soft Wash industry this year. AC is married to Karen and father to his two adult children AJ and Lauren.


Saturday August 19, 2017 1:00pm - 2:00pm CDT
Galerie 1

2:30pm CDT

Drip Email Marketing
Gary will discuss the basics of email marketing, both commercial & residential.
He will define the Who, What, When, How of email marketing for residential and commercial and provide access to free resources to find commercial email addresses to help attendees start building their commercial business today.

Speakers
avatar for Gary Geiman

Gary Geiman

Owner, The Proserve Group
1996 - 2007 Mortgage industry (Brokerage Founder & President)2007-2014 International credit consulting firm, National Sales & Marketing Manager2013-Present The ProServe Group - Pressure washing, Christmas Light Installation


Saturday August 19, 2017 2:30pm - 3:30pm CDT
Galerie 5 Second Floor

2:30pm CDT

Is Crushing It In Business Crushing Your Marriage?
We believe the marriage relationship is inextricably linked to your business. Conflict in marriage WILL affect your business and conversely, a healthy marriage will help build up your business. 

We will share our experiences over the past 6 years to help raise quality of life by establishing healthy work/marriage balance. 

This will benefit couples that work together and those whose spouse is not involved in the business at all. 

Many times spouses that don't work in the business can feel disconnected or left out, but we will show how their support is critical for business success, as well as how the business-owning spouses support is critical to the success of the marriage. 

We will cover Key Principles each couple needs to discuss and agree on:

*Family time vs standard of living

*Should my spouse quit their job and join the business?

*How each spouse supports the business?

*Beginning with the end in mind
-What does your business look like when it's "finished"? If each spouse has a different vision, there will be conflict.

Practical tips that we've implemented over the years that have provided a healthy income as well as quality time together as a couple and with our kids. That is how we define success!


(((Question/Answer Session)))

Speakers
avatar for Larry Kreusel

Larry Kreusel

Owner, Gleam Team
Larry & Libby have been married for 10 years and have five children. Larry is co-founder of Gleam Team Window cleaning in San Antonio, Tx. Gleam Team was founded in 2011 and has gown to four trucks and over $850k annual revenue, while also providing a healthy work / life balance... Read More →
avatar for Libby Kreusel

Libby Kreusel

Gleam Team
Larry & Libby have been married for 10 years and have five children. Larry is co-founder of Gleam Team Window cleaning in San Antonio, Tx. Gleam Team was founded in 2011 and has gown to four trucks and over $850k annual revenue, while also providing a healthy work / life balance... Read More →


Saturday August 19, 2017 2:30pm - 3:30pm CDT
Galerie 1

2:30pm CDT

Safety For the Pressure Washing Contractor
Responsibilities as a contractor.
Basic safety practices 
Reporting to OSHA for injuries 
Basic first aid responsibilities

Speakers
avatar for Michael Lowe

Michael Lowe

Owner, Red River Pressure Cleaning
15 years experience in Pressure Washing.10 years as a safety consultant.Fall protection instructor First aid instructor Instructor General Industry 10/30 hour classes


Saturday August 19, 2017 2:30pm - 3:30pm CDT
Galerie 6 Second Floor

3:30pm CDT

Vendor Giveaways and Prize Drawings!
You must be present to win!

Saturday August 19, 2017 3:30pm - 4:30pm CDT
Preservation Hall Second Floor
 
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